Training

TRAINING COURSES AND ANNOUNCEMENTS

OF INTEREST AND AVAILABILITY TO

VIRGINIA PUBLIC SAFETY COMMUNICATIONS PERSONNEL

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APCO Institute Offers Communications Center Supervisor Course

 

Communications Center Supervisor 4th, Lynchburg, VA, #32499

Starts: 03/12/2012     Ends: 03/14/2012

Students should be experienced in Communications Center operations, have a working knowledge of communications policies and procedures and be either in or under consideration for a supervisory position. Students must bring their agency’s policies and procedures manual to class for reference.
Additional Info: http://www.apcointl.com/institute/classflyers/32499.pdf

 

 

VDEM Offers Advanced Crisis Communications Strategies Course

 

VDEM - MGT-386: Advanced Crisis Communications Strategies for Public Safety Communications Supervisors (Ball State University)
Course Synopsis: This one day course is intended for public safety communications personnel and is delivered by Ball State University. The course provides public safety communications supervisors/managers with crisis communications skills needed to effectively respond to media and public inquiries regarding 911 center operations, as well as to communicate effectively with their chain of command during emergency situations. Topics covered include: strategies for rumor identification and mitigation, developing key messages and talking points, interacting with reporters and effective methods and tools for gathering/distributing information via online sources.

Date/Time: Tuesday, March 27, 2012 - 8:00am - 5:00pm


Prerequisites:
AWR-212W: Advanced Crisis Communications Strategies for Public Safety Communications Supervisors, accessible here
IS-702, National Incident Management Systems (NIMS) Public Information Systems, accessible here.

Submit proof of prerequisite completion at least three weeks prior to course start via fax at 804-897-9995 or email at lmshelp@vdem.virginia.gov.

 

Link to enrollment instructions:

http://www.vaemergency.com/em-community/training/MGT-386

 

 

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APCO EMD

Our EMD, Your Way!

AIonwhiteYour Medical Control
Your Instructors
Your Schedule
Your Resources
Your Needs

 APCO EMD is the perfect way to enhance the service you provide for your emergency medical callers or regain control of an already existing medical dispatch program.

APCO EMD is an integral component for any agency dispatching medical calls. Software, Training, and Guidecards, customized under your medical control and backed by the world's oldest and largest organization dedicated to public safety communications.

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APCO INSTITUTE COURSES – VIRGINIA & ON-LINE

 

 

For Full APCO Institute Schedule and Registration Information, Click Here

 

 

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