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APCO Institute Offers Communications Center
Supervisor Course
Communications
Center Supervisor 4th, Lynchburg, VA, #32499
Starts:
03/12/2012 Ends: 03/14/2012
Students should be
experienced in Communications Center operations, have a working knowledge of
communications policies and procedures and be either in or under consideration
for a supervisory position. Students must bring their agency’s policies and
procedures manual to class for reference.
Additional Info: http://www.apcointl.com/institute/classflyers/32499.pdf
VDEM Offers Advanced Crisis Communications Strategies Course
VDEM - MGT-386: Advanced Crisis
Communications Strategies for Public Safety Communications Supervisors (Ball
State University)
Course Synopsis: This
one day course is intended for public safety communications personnel and is
delivered by Ball State University. The course provides public safety
communications supervisors/managers with crisis communications skills needed to
effectively respond to media and public inquiries regarding 911 center
operations, as well as to communicate effectively with their chain of command
during emergency situations. Topics covered include: strategies for rumor
identification and mitigation, developing key messages and talking points,
interacting with reporters and effective methods and tools for
gathering/distributing information via online sources.
Date/Time: Tuesday, March 27, 2012 - 8:00am - 5:00pm
Prerequisites:
AWR-212W: Advanced
Crisis Communications Strategies for Public Safety Communications Supervisors,
accessible here
IS-702, National
Incident Management Systems (NIMS) Public Information
Systems, accessible here.
Submit proof of
prerequisite completion at least three weeks prior to course start via fax at
804-897-9995 or email at lmshelp@vdem.virginia.gov.
Link to enrollment instructions:
http://www.vaemergency.com/em-community/training/MGT-386
APCO
EMD
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Your Medical Control
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APCO EMD is the perfect
way to enhance the service you provide for your emergency medical callers or
regain control of an already existing medical dispatch program.
APCO EMD is an integral component for any agency dispatching medical calls. Software, Training, and Guidecards, customized under your medical control and backed by the world's oldest and largest organization dedicated to public safety communications.
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