
(Effective December 1, 2011 – November 30, 2012)
PRESIDENT
2011-12
Julie McKercher
Director of Emergency Communications
Office: (757) 564-2144
Fax: (757) 566-0842
Cell: (757) 784-4137
E-Mail: jmckercher@james-city.va.us
PRESIDENT-ELECT 2011-12
Rodney Gentry
Support
Division Manager
Hanover County Emergency Communications
7522 County Complex Road
PO Box 470
Hanover, VA 23069
Office:
(804) 365-6162
Fax:
(804) 365-6300
Cell:
(804) 627-2607
E-Mail: rlgentry@co.hanover.va.us
VICE-PRESIDENT 2011-12
Richard Troshak
Director of Emergency Communications
Chesterfield County Emergency Communications
6610 Public Safety
Way
Chesterfield, VA
23238
Office:
(804) 706-2595
Fax: (804) 717-6610
E-Mail: troshakr@chesterfield.gov
SECRETARY 2011-13
Cynthia A. Bird Shrout
Assistant Director
Fairfax County Department of Public Safety Communications
4892 Alliance Dr.
Fairfax, VA 22030
Office: (703)
280-0632
Fax: (703) 280-0670
E-Mail: cynthia.bird@fairfaxcounty.gov
TREASURER 2010-12
Carol W. Adams
Communications Manager of Operations
Stafford County Sheriff's Department
Division of Public Safety Emergency Communications
PO Box 189
Office: (540) 658-4712
Fax: (540) 658-4419
Cell: (540) 295-7814
E-mail: cadams@co.stafford.va.us
APCO INTERNATIONAL EXECUTIVE COUNCIL DELEGATE
2010-12
Bill
Agee
Retired Manager of Emergency Communications
Franklin County Sheriff's Office
Home: (276) 638-2972
Cell: (276) 252-1968
E-mail: Bill_agee@comcast.net
DIRECTOR-AT-LARGE 2011-13
Kathy Richardson
Operations Coordinator
Charlottesville/UVA/Albemarle
Office: (434) 971-1779
Fax: (434) 971-1767
Cell: (434) 981-3259
E-Mail: krichard@albemarle.org
DIRECTOR-AT-LARGE 2011-13
Emily Totten
Training Coordinator/Accreditation Manager
Roanoke County Communications and Information Technology Department
5295 Cove Rd.
Roanoke, VA 24019
Office: (540)
777-8661
Fax: (540) 777-9769
Cell: (540) 353-8087
E-Mail: etotten@roanokecountyva.gov
DIRECTOR-AT-LARGE 2010-12
Athena Plummer
Director
Virginia Beach Emergency Communications and
Citizen Services
2508 Princess Anne Road Building 30
Virginia Beach, VA 23456-9045
Office:
(757) 385-8089
Fax:
(757) 385-1810
Cell:
(757) 818-3096
E-Mail: aplummer@vbgov.com
DIRECTOR-AT-LARGE 2010-12
Greg Staylor
9-1-1 Coordinator/PSAP Manager
Chesapeake Police Department
304 Albemarle Drive
Chesapeake, VA 23322
Office:
(757) 382-8746
Cell:
(757) 240-1700
E-Mail: gstaylor@cityofchesapeake.net
IMMEDIATE PAST PRESIDENT 2011-12
Steve Souder
Director
Fairfax County Department of Public Safety Communications
4892 Alliance Dr.
Fairfax, VA 22030
Office: (571)
350-1701
Fax: (703) 631-2789
Cell: (571) 641-7028
Pager: (703) 213-6049
E-Mail: steve.souder@fairfaxcounty.gov
![]()
COMMERCIAL CHAPTER ADVISORY MEMBER (CCAM)
Joe Gately
Gately Communication Company
501 Industry Dr.
Hampton, VA 23661
Office: (757)
826-8210
Fax: (757)
826-7213
E-Mail: jgately@gately.com
![]()
APCO International Officers from the Virginia
Chapter
APCO INTERNATIONAL
FIRST VICE-PRESIDENT 2011-12
D.
Terry Hall
Communications Manager
Post Office Box 532
Office: (757) 890-3620
Fax: (757) 890-3608
E-mail: hallt@yorkcounty.gov
![]()
Officer
Biographies
These biographies will be updated as additional info is
submitted by the officers.
Julie McKercher (President)
was hired by James City County Fire Department on October 16, 2006, to fill the
position of Deputy Director of the Emergency Communications
Center. On October 1, 2007, she was promoted to Director of
Emergency Communications. She brought with her 27 years of Public Safety
experience from the City of
Rodney
Gentry (President-Elect) is the Support Division
Manager for Hanover County Communications. He began his career in radio oddly
enough, as a DJ for local radio stations in his late teen years. He was hired
by Hanover Communications as a Dispatcher in April 1995, and was promoted to
Shift Supervisor in 1998 and Senior Shift Supervisor in 1999. Rodney was then
promoted to CAD/911 Manager (Systems Administrator) in 2001. His responsibilities, now as the Support
Division Manager, lie in the technology aspects of the 911 industry,
radio, and CAD. A member of both APCO and NENA, and a Past President of the
Virginia Chapter of NENA, Rodney has strived to see both
Chapters work together in joint projects.
He is a certified Emergency Number Professional
(ENP). Rodney lives in Mechanicsville, with supportive wife Michelle and son
named R.J.
Rich Troshak (Vice President) is presently the Director of Emergency Communications for Chesterfield County, VA. Prior to this position he was the Project Manager for the Department of Homeland Security/Federal Protective Services Philadelphia MegaCenter, which provides dispatch services to federal facilities in 14 states. Previously he was also a PSAP Director for Ottawa County Michigan and Kansas City, Kansas. Rich started his career as a Dispatcher for Bucks County, Pennsylvania. Rich is a past-president of the Michigan Chapter of APCO and specializes in teaching courses on leadership, suicide intervention, stress management, and critical incidents. Rich has also been a speaker at six APCO International Conferences, and numerous state public safety conferences.
Cynthia A. Bird Shrout (Secretary) is the Assistant Director, 9-1-1 Dispatch Operations Bureau for the Fairfax County Department of Public Safety Communications, responsible for a staff of 159 employees. She began her career in 1986 as a call taker. Since then she has been promoted through the agency to the positions of Assistant Supervisor, Supervisor, Training and Career Development Coordinator, Operations Chief/9-1-1, and currently, the Assistant Director, 9-1-1 Dispatch Operations Bureau. She has been an active member of APCO since 2006, member of the membership committee for two years and helped to develop the APCO Chapter TERT program. In 2009 the Department of Public Safety Communications underwent a huge change and transition to a new center. As a member of the transition team, she worked extremely hard to ensure that all members of the agency both operationally and those in support were able to make the change with minimal impacts. Due to the success of this seamless transition, she received a Director's Commendation.
Carol Adams (Treasurer) is
Communications Manager of Operations for Stafford County 9-1-1. She previously served as a Supervisor for
York County Emergency Communications from 1999 to 2006. Prior to her employment with
Bill Agee (APCO International
Executive Council Delegate) recently retired from his position as Manager of
Emergency Communications for the Franklin County Sheriff’s Office. Bill is also retired as an E7 Master Sergeant
from the United States Air Force having served in Operation Desert Shield and
Desert Storm. Most of his years in the
Air Force were served in various electronic communications maintenance career
fields. His military honors include the
National Defense Service Medal with one device, the Air Force Achievement Medal
with one device, the Air Force Commendation Medal, the Meritorious Service Medal,
the Southwest Asia Service Medal with 2 devices and the Kuwait Liberation
Medal. A member of Virginia NENA since
2005 and the Virginia Chapter of APCO since 1997, Bill is a past president of
Virginia APCO and has served on several chapter conference and other committees
and is now co-chairing his third Fall Conference. He served for about 10 years on the Region 42
800 MHz committee, a Virginia Wireless E911 Services Board PSAP funding
committee and on a committee to help draft the first statewide E911 Strategic
Plan. He currently serves on the
Virginia Wireless E911 Services Board’s PSAP Grant Committee representing
Virginia APCO and served on the initial committee to establish the founding
guidelines for this program. Bill
currently serves on APCO International’s Special Task Force for revision of
conference policies and guidelines, APCO’s Broadband Committee and on the
E9-1-1 Emerging Technologies Committee.
Bill holds an associate degree in Electronics Systems Technology, a
Bachelor of Science degree in Industrial Technology and a Master of Arts degree
in Management. He is married with three
children and two grandchildren. He and
his family live in the
Kathy Richardson (Director-at-large) is
the Operations Coordinator for the Charlottesville-UVA-Albemarle County
Emergency Communications Center. She graduated from
Emily Totten (Director-at-large) is the
Training Coordinator/Supervisor and Accreditation Manager for the Roanoke
County Emergency Communications Center where she has been employed since May
1991. She received the Dispatcher of the
Year award in 1993. She have been a member of APCO since
1999, and has served the chapter by serving as member and chair of the Training
Committee, member of conference subcommittees, and as Secretary for
2009-2011. She is currently serving on
the Training Committee and TERT Committee. Emily is also a member of the Virginia TERT Team where she serves as a Regional Coordinator. She is a DCJS
General Instructor, VCIN Instructor, APCO EMD Instructor, and an ASHI CPR Instructor. Additionally, she is on the Valley Telecommunicators CISM Committee
(VATC CISM) as well as
serving as a team member. She has served
on the
Athena M. Plummer (Director-at-large) is the Director of the City of Virginia Beach Department of
Emergency Communications & Citizen Services. Since accepting that position in October
2009, she has become an active participant in a number of areas directly
related to 9-1-1 operations both in Virginia Beach, and on the state level
through the Wireless Services Board and VITA.
As a public safety member of the Virginia Beach Safe Communities Team,
she works to insure 9-1-1 communications are deemed a vital component in the
City’s desire to maintain a safe place to work, live and play. Involved in public safety since 1986, she
retired as a Police Captain in 2008, and then served as a Communications
Commander for Anne Arundel County Police and later as a Deputy Director of 911
Operations for the District of Columbia Office of Unified Communications. She holds a Bachelor of Science in Criminal
Justice, from University of Maryland University College, a Master’s Degree in
Management, Public Safety Track, from Johns Hopkins University, and a
Certificate from the Administrative Officers Management Program at NC State
University. She is a member of APCO
International, NENA, and FOP Lodge 70.
Greg Staylor (Director-at-large) is
the 9-1-1 Coordinator/PSAP Manager for the City of Chesapeake. Greg’s public
safety career started in 1985 as a public safety officer, working as both a
certified police officer and fire fighter. After Chesapeake’s Public Safety
Department was divided into Police and Fire Departments, Greg continued his
career under police services and moved through many assignments, positions and
rank until he was promoted to Police Lieutenant and assigned as the 9-1-1
Coordinator/PSAP Manager in March 2003. Greg has worked diligently for the
advancement of 9-1-1 by serving on numerous committees and research groups such
as the State Wireless Grant Committee, National Forum on Public Safety
Broadband Needs and as Chair of the Hampton Roads PSAP Managers’. Greg is a member of both APCO and NENA.
Steve
Souder
(Immediate Past President), a life member of APCO
International and a Past President of the Virginia Chapter, is the Director of
the Fairfax County Department of Public Safety Communications (DPSC). Steve has over twenty years of
experience in emergency communications and has represented the E-911 industry
and public safety more broadly on countless professional committees, national
task forces, congressional and FCC hearings. His commanding presence, passion
for the job and eloquent style of speaking has inspired an entire generation of
E9-1-1 professionals in
Terry Hall (APCO International First Vice-President) is
Communications Manager for York County Emergency Communications. Terry has worked diligently with APCO for
over twenty years, getting to know and working with many Chapter members,
whether it was on a piece of legislation, serving on a committee, or as an
Executive Council member. Terry joined APCO as a commercial vendor for
the first five years of his active twenty year membership. For the past
fifteen years, he has served in the membership as a public safety
professional. During this time, he has been honored to serve in the
position of President of the Virginia Chapter twice, as Treasurer of the
·
APCO Project
Locate for the
·
Served as
co-chair for PBX MLTS for
·
Served on APCO
International Strategic Planning Committee
·
Chaired the
Eastern Virginia PSAP Managers
·
Chaired the APCO
International Homeland Security Committee
·
Chaired APCO
International’s MAPP Committee
·
Chaired two
successful East Coast conferences, and served on numerous committees for both
APCO International and APCO Virginia
In addition, he has been
honored by receiving numerous awards and commendations in recognition of the
work that has helped to advance the goals and objectives of both APCO and
Public Safety Telecommunications. Among the awards were
the Governors Award for Excellence 2006 and the APCO International
Communications Director of the Year in 2006.
He has also previously served in appointment capacity from the Governor
of Virginia to the E-911 Wireless Services Board.
Currently, he manages a
consolidated
Terry has made a conscious
decision to commit to the mission and goals of APCO and has been active as well
as proactive within the organization to be part of creating and applying
solutions rather than settling for the status quo. In believing that we can
always strive to do better and to be better, Terry has exemplified the public
safety professional through the presentation and enacting of new ideas and
innovations within our industry not only to the benefit of individual
organizations, but public safety as a whole.